Privacy Policy

Effective Date: May 9, 2026

Welcome to Khoojoh (“Khoojoh”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, products, and services.

By using Khoojoh, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Business/store information
  • Billing and shipping address
  • GST or business registration details (if applicable)

b) Payment Information

Payments are processed through third-party payment gateway providers. We do not store your complete card or banking details on our servers.

c) Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Login activity
  • Cookies and analytics data

d) Seller & Store Data

If you create a store on Khoojoh, we may collect:

  • Product information
  • Images and descriptions
  • Orders and transaction records
  • Customer communication data

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Create and manage user accounts
  • Process transactions and payouts
  • Improve platform performance
  • Provide customer support
  • Send updates, notifications, and promotional communications
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Keep users logged in
  • Analyze website traffic
  • Improve user experience
  • Remember preferences

You can disable cookies through your browser settings.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment gateway providers
  • Delivery/logistics partners
  • Cloud hosting and analytics providers
  • Government or legal authorities when required by law

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of internet transmission is completely secure.

6. User Responsibilities

Users are responsible for:

  • Maintaining confidentiality of account credentials
  • Providing accurate information
  • Ensuring products/services listed comply with applicable laws

7. Third-Party Services

Khoojoh may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of such third-party platforms.

8. Data Retention

We retain user data as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Children’s Privacy

Khoojoh services are not intended for children below 18 years of age without parental or guardian supervision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

For any privacy-related concerns, contact:

Khoojoh Support
Email: support@khoojoh.in
Website: https://khoojoh.in